Shipping & Handling

All of our products are shipped directly from our U.S. warehouse located in Sparks, Nevada, ensuring your items arrive quickly and in perfect condition.

We currently ship to the following countries:

United States	Canada	Australia
Austria	Belgium	Denmark
Finland	France	Germany
Luxembourg	Netherlands	Norway
Spain	Sweden	Switzerland
United Kingdom	Malaysia	Singapore

※ If you do not see your country on the list, it means that we do not provide shipping services there at this time.

 

Please see our shipping and handling terms below:

1. Shipping Shipping Fees:

Options	Fees	Delivery Time
United States	FREE	02~07 Business Days
International	$10	02~10 Business Days

※ Delivery time is estimated from the time your order is shipped, but the actual timing may vary based on the shipping carrier.

2. Delivery Address: We are unable to deliver packages to PO Boxes. Please ensure that you provide a physical address for delivery. Additionally, It is essential to double-check all delivery information for accuracy, as any typos or errors could lead to delays in receiving your package.

3. Address Updates: Once an order is placed, the shipping address cannot be modified. Kindly double-check your address details before completing your purchase.

4. Order Processing: For items in stock, we generally ship orders within 1-2 business days. (Please note that business days refer to Mondays to Fridays, excluding Saturdays, Sundays, and Public Holidays.)

5. Shipping Confirmation: When your order is shipped, we will send you a confirmation email containing your tracking number. For the most up-to-date information on your delivery status, please refer to the tracking number provided in your shipping confirmation email.

6. Delivery Times: Delivery date/time is at our best approximation and might be affected by some circumstances beyond our control such as weather conditions, carrier delays, customs processes, and so on. In such instances, we will make every effort to inform our customers of any delays through email.

7. Shipping Carriers: We use a variety of shipping carriers such as DHL, FedEx, UPS and USPS to make sure we deliver your order as soon as possible.

8. Import Duties & Taxes: International orders may incur import duties and taxes upon delivery. These charges are determined by the customs authorities of the destination country and are beyond our control. The applicable fees vary depending on the order value and the country's regulations. Customers are responsible for covering import duties and taxes, which will be calculated and charged at checkout to ensure a smoother delivery process.